Frequently Asked Questions

Look up a Question, if we haven't answered it you can email us Info@slayedbyten.com

What payment methods do you accept?

We offer several payment options, including Buy Now, Pay Later services. All available payment methods will be presented to you when you’re ready to pay at checkout.

How do i place a custom order?

If you don’t see what you’re looking for on our site, you can request a custom dress made by our skilled team for most special occasions.

  • To request a quote or check if we can create your desired garment, please fill out our Contact Form.
  • After submitting, please allow 2–3 business days for a response. We aim to reply as quickly as possible.
  • Please do not send DMs on Instagram about custom orders, as those inboxes are not monitored.
  • Also, we do not provide custom order quotes over the phone, as our in-store staff and seamstresses cannot assist with quotes.
  • For further questions, email us at Customs@slayedbyten.com.

How do I select the right size?

Refer to our Sizing Chart when choosing your size — knowing your exact measurements helps ensure the best fit.

Each product page also includes fit details and recommendations, since some styles run true to size while others may require sizing up or down. Be sure to check the description for guidance on the perfect fit.

If you’re ordering one of our handmade items and want to customize sizing, please leave your Bust, Waist, and Hip measurements in the “Special Notes” section at checkout.

Still unsure? Contact us for expert sizing advice!
Call (416) 519-5220 or emai info@slayedbyten.com.

Do you make all your dresses by hand?

At Slayedbyten, we take pride in crafting exquisite handmade dresses designed for special occasions. Each piece is thoughtfully created with attention to detail and quality.

Alongside our custom and handmade collections, we also offer a curated selection of ready-to-wear styles produced with trusted manufacturing partners. This balance allows us to provide you with beautiful, high-quality options for every occasion—whether you want something uniquely yours or a stunning piece ready to wear.

Whats your return policy ?

We want you to love your purchase! For full details on returns and refunds, please visit our Returns & Refunds Policy.

How fast do you ship orders?

We aim to process and ship all orders promptly. For detailed shipping times, costs, and options, please see our Shipping Information page.